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Welcome to the website of PRODERMA LAB Switzerland (the "Website").
PRODERMA LAB Switzerland Online respects your privacy and value the relationship we have with you.
Your visit to this Website is subject to this Policy on Data Protection and our Terms and Conditions.

This charter on the protection of data describes the type of personal information we collect on the PRODERMA LAB Switzerland Online Website, currently located on (the "Website"), how we use this data and with whom we share it as appropriate. Our charter on data protection also describes the measures we take to protect these data and how you can access your personal data, change or delete. It also explains how you can object to the processing of personal data or sending information about our products and services.

Please note that this Privacy on data protection applies only to data that is sent to PRODERMA LAB Switzerland Online. It does not apply to other data and information relating to PRODERMA LAB, such as communications of sole agents of PRODERMA LAB. If you use from this website, a link to another website, you will be subject the guidelines for the protection of data that are applicable to such a website, and we recommend that you review these instructions carefully.

Click one of the links below to get to the corresponding section.

Collection and Use of Data
When you visit our Website, you can send us personal information about you. If for example you decide to respond to an online survey, you may be asked to provide certain information such as your contact details (name, e-mail address, mailing address and phone number), your age, your gender and the products you use. We also may ask you for information about your concerns related to your skin type in order to provide you with personalized services. If this is the case, we will give you the opportunity to accept the processing of such data may be considered sensitive by the local law. We draw your attention to the fact that if you do not give your consent, we will not collect and use such information and will not be able to provide you with personalized services in this regard. If you would prefer that we do not collect personal information about you, please do not provide us with any such information.

Use of personal data by PRODERMA LAB Switzerland Online
  • Marketing Communications
    If you consent, the information you provide may be used by PRODERMA LAB Switzerland Online to create and send you communications such as our newsletters, surveys or other messages that contain information about our products and events, cosmetics tips or promotions ("Communications"). If you prefer not to receive these communications, or if you later decide that you no longer wish to receive these communications, please refer to the "Your Preferences" section below.
  • SMS
    If you agree, you can provide your mobile number to receive information about our products and events, cosmetics tips or promotions by SMS. PRODERMA LAB Switzerland Online does not charge for receiving such SMS. If you prefer not to receive these SMS, or if you later decide that you no longer wish to receive these SMS, please refer to the "Your Preferences" section below.
  • Communications and information
    If you choose to give us your address, we may send you information about this Website by any means whatsoever, including by e-mail, or contact you regarding your requests for personalized services or questions.
  • Custom Service
    We may use personal data to provide you with personalized services and use of this Website. We can for example offer products that we think will be of particularly suitable for you.
  • Special events, questionnaires and surveys
    Occasionally, PRODERMA LAB Switzerland Online organizes special events (such as contests or other offerings), questionnaires and surveys. These promotions may be subject to specific rules and charters for the protection of specific data that will explain how the personal information you provide will be handled. We strongly recommend that you read the rules carefully before participating. In the absence of specific rules, the present Charter of the data protection principles that apply defines the processing of personal data in connection with any special event, questionnaire or survey.
  • Jobs
    If you submit personal data relating to employment, such as your resume, we will treat such personal information as confidential and use it only to consider whether we can provide you with current and future employment opportunities for you and contact in connection with future vacancies to be filled in for us or an Affiliate. A "Associated Company" is a person or entity that directly or indirectly through one or more intermediate, controls or is controlled by, or is under common control with, our company. If you do not specifically ask us not to keep your file for future positions to be filled, we will keep your personal data for one year.
Technology allows us to customize the website according to your preferences

We use various technologies which enable us to collect information about your visit to our Website (such as your web request, IP address, browser type, browser language, the date and time of your request address) and to enhance and personalize your visit our Website. For example, we can collect the IP address that identifies your computer or device and your geographic region for statistical purposes. In some cases, we may use these technologies in combination with the personal information you provide on this website. These technologies can deliver a lot of information about the behavior and preferences of our users to identify trends, administer our website and gather broad demographic information which will then be used as a general. These technologies can also allow you to save your preferences. The different technologies applied are summarized as below.
  • Web beacons and tracking links
    Web beacons are also called "gifs" or "pixel-tags." There are small graphic representations on our Website which allows us to create and analyze log files and then extrapolate the form of statistics. These web beacons are often combined with cookies. Often, they do not appear to the user. Web beacons can transmit information to third parties such as our service providers. With this technology, we can, as operators of the server, observe the reactions to certain marketing activities, identify multiple users and identify their preferences to customize the use of our website as well as our interactive advertising areas. By refusing to save our cookies (see "Cookies" section below), you prevent downloading web beacons. You can still access our Website, but some offerings and features may be limited.
  • Cookies
    Browser cookies are text files that are placed on your hard drive when you visit our Website and allow us to improve the design of our Website and make your visit more enjoyable. The flash cookies are similar to browser cookies, except that they can store much more complex than simple text files, data, and they are placed on your browser rather than on your hard drive.

    You can set your browser to notify you of the existence of cookies or automatically blocks them. The rejection of our cookies also blocks Coremetrics cookies (described below). If you reject our cookies, you may still use our Website, but may not be able to enjoy that part of certain offerings and features.
  • Coremetrics
    We constantly strive to improve the quality of our Website. To this end, we commissioned the company Coremetrics to help us better understand your use of our Website. We place cookies on your computer to collect information about how you access our Website, how you use it and how you navigate. Coremetrics does not receive directly identifiable personal data about you, but Coremetrics receives and processes indirectly identifiable personal data, including the IP address of your computer. Coremetrics tracks the behavior of visitors to our Website through the use of an anonymous permanent cookie which contains no directly identifiable personal data about you. Coremetrics is contractually committed not to use this data for other purposes. Coremetrics is required to keep all the data collected for our confidential account. You can disable the ability of Coremetrics to track your behavior on our Website.
Information Exchange
Without your express on permission or under the "Transfers of assets or activities" section below, we will not share personal information about you to third parties for use in marketing purposes. In addition, we do not sell or otherwise disclose personal information about visitors to our Website except as described in this Charter on the protection of data.
  • PRODERMA LAB Company
    You authorize us to share your personal data with our Associated Companies that broadcast our products. PRODERMA LAB Company may use this information in accordance with this Charter on the protection of data in order to inform you about some products, give you beauty advice or send you advertising. If you prefer that we do not transfer your personal data to PRODERMA LAB Company, please do not make these data available to us. We cannot give you the benefits of PRODERMA LAB Switzerland Online if you do not consent to share your personal information with PRODERMA LAB Company.
  • Third party
    We will instruct other companies or individuals to perform certain functions on our behalf in accordance with the present Charter on data protection. As examples, we can make use of data analysis companies, specialists in monitoring customers, e-mail vendors, hosting companies and websites run companies (e.g. companies that coordinate mailings). Such third parties may have access to personal information needed to perform their duties, but shall in no case be entitled to use such information for any other purpose or in violation of this Charter on the protection of data.
  • Transfers of assets or activities
    As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal data, is generally one of the transferred assets, and by transmitting personal information about you on this Website, you give your consent for transfer of data in such operations. If you prefer that your data will not be transferred, please inform us as described in the "Your Preferences" section.
  • Legal requirements
    We reserve the right to disclose your personal information when required by law, in particular by virtue of a judicial or administrative decision, or if necessary to protect the life or physical integrity, to avoid financial losses or in connection with suspected or actual illegal activity.
Transfer of data abroad

All PRODERMA LAB Company, Associated Companies and all third parties who receive personal information about you in accordance with this Charter and the databases in which your personal data are stored, may be located in Switzerland which may not guarantee the same level of data protection as the country in which you reside. All PRODERMA LAB Company, Associated Companies and all third parties who receive your personal data are obliged to respect the commitments for private life made ​​in this Charter on the protection of data, regardless of where they are. PRODERMA LAB Switzerland Online is not able to offer the benefits of the Website whoever does not consent to the transfer of personal data in the United States or other countries outside Switzerland, which may not guarantee the same level of data protection as the country in which the person is domiciled. By submitting your personal data on the Website, you agree to this transfer. If you give us personal data on the Website and later decide you no longer want to consent to the transfer of your personal information as described in this section, please contact us as described in the section "Your preferences" of this Charter on the protection of data.

Protecting the privacy of minors

If you are under 13, you can access our Website at any time. But you do not have the right to register. Our Website has not been developed for people under 13 years, we do not collect personal information of clients and customers under 13 years. If we realize that we have received personal data from a person under 13 years inadvertently, we will immediately delete from our database.


We implement various security measures to protect the security of your personal information against unauthorized access, use, alteration and destruction are not allowed. As our Website is made ​​available on the public internet, the personal information you provide is collected on an open network, or the Internet, which implies that they can be seen and used by others unauthorized who create unauthorized Internet ("hacking") access. If you have any questions about the security at our website, you can send an email to .

Updates of our Charter on data protection

It happens from time to time that this Charter on the protection of data undergoes some changes. When this happens, we put the new version of the Charter on our Website. Because such changes can occur at any time without notice to you from other sources, we recommend that you consult this Policy on the protection of data regularly. You will find the date of entry into force of this Charter on data protection at the top of this page.

Your Preference
  • Update your personal data
    You can check, modify or request deletion of your personal data by sending an e-mail to .
  • Manage your preferences and opt-out
    You can choose whether you prefer to receive communications from us or not. You can change your preferences for communications at any time by clicking the link "unsubscribe" at the bottom of every email you receive from us, or by sending an e-mail to You can also stop receiving SMS by contacting us on Finally, you can choose not to receive mail by sending us an e-mail on and indicating your preference.
Also, if you want to change your other preferences, for example in relation to transfers of assets and activities or the transfer of data described in data transfer abroad, or in connection with the processing of sensitive data described in collection and use of data, please contact us on We draw your attention to the fact that if you withdraw your consent to certain treatments and / or data transfer, we will not be able to let you take advantage of PRODERMA LAB Switzerland Online and delete your personal data to the extent necessary to meet your request.

Master File and responsible for data protection
PRODERMA LAB Switzerland Online assumes the control and responsibility for the personal information you provide to us. Your personal data will be collected, managed and processed by Boulevard Georges Favon, 43, RDC, 1204, Geneva, Switzerland.

We have taken important steps to ensure that your visit to our Website is excellent and that your privacy is constantly respected. If you have any questions, comments or concerns about our practices regarding compliance with data protection, please send us an e-mail on If you have questions about SMS, please contact us at the following address:
Boulevard Georges Favon, 43, RDC, 1204, Geneva, Switzerland